A 98-Year-Old Veteran Dines At Arby’s Daily And The Reason Will Have You In Tears
Happy Client Happy Business
In this Arby’s branch, the employees were keen on loyalty, and they had ingenious ways of rewarding their customers. Mr. Doug was one of their regulars, and he could attest to the family-like treatment the staff members accorded him.
The staff had mastered Mr. Doug’s preferences, from his favorite sitting spot to his order. Everyone made sure the old man was as comfortable as possible whenever he came in for his predictable lunch. Mr. Doug’s testimony stating that he saw the staff as the family is more than enough proof of how Arby’s hospitality had an impact. Unbeknown to the elder, a neat surprise was on the way.
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